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Case Study

Gallion Implementation at University of Maryland Medical System (UMMS)

About UMMS

  • UMMS is a $5 billion health system and the largest healthcare provider in Maryland with 12 hospitals.
  • Each year, UMMS admits over 100K patients, records 1.23 million outpatient visits, 330k emergency visits and 69k outpatient surgeries across urban, suburban and rural locations.
A map showing all the locations of UMMS medical facilities.

12 Hospitals

With 104 Operating Rooms

122 Surgeons

Tracked in Gallion

$35M

Annual Managed PPI Spend

21 Vendors

With 133 vendor representatives onboarded

240 Monthly Users

Including circulators, billers, vendor reps and supply chain managers

Making an Impact with Results

20,797
Bill Sheets Completed
20,253
Cases Completed
187,356
Implants & Supplies Processed

Time of Bill Cycle:
Bill Sheet to Invoice (days)

70%

Drop in bill sheet processing time

50%

Time reduction from bill sheet submission to PO

60%

Drop in bill sheet remediation

80%

Drop in discrepant invoices

17.5-30K

Annual hours saved by eliminating manual processes

Efficiency Savings

$1.5M

From reduction in discrepant invoices and associated remediation

$550k

From operational efficiency

Return on Investment

2.4x

Contract Savings

$3.5M

From retention of competitive contracts*Compared to the median contract benchmark, $1.7M compared to the 75th percentile

Built by a Health System for Health SystemsTM

 Gallion leverages decades of healthcare and data analytics experience to create a robust integrated end-to-end bill-only solution for health systems

Only End-to-End Implant Bill-only Solution

  • Integrated workflow for all stakeholders in single application
  • Digitized & standardized workflow
  • Automated compliance with real-time integration & validation
  • Complete audit trail

Deep User &
Technical Experience

  • 800+ Gallion Users
  • 40 Developers and QA
  • 15 Data Scientists
  • Launched 12 hospitals in 2021

Seamless
Integrations

  • Electronic Health Record (EHR)
  • Enterprise Resource Planning (ERP)
  • Vendor Systems

UMMS 2+
Year Deployment

  • 172,000+ Implants & Supplies Processed
  • 17,500+ Bill Sheets Completed

Workforce Feedback

Continuity and integration across the entire stakeholder value chain.

Gallion is an innovative solution for preventing mistakes in implant documentation. It detects errors as they are being made, so corrections are done in real-time. In addition to dramatically improving accuracy, Gallion has saved time and effort for staff, as they no longer have to go back and fix mistakes made days or weeks prior. With its real-time mistake-proofing capabilities, Gallion is an invaluable tool that helps the OR circulators focus on providing better care for their patients.

Operating Room Nurse

The Gallion application gives clear insight into the most difficult types of bill only implant cases. The application is integrated with the EMR and the Supply Chain ERP, which leads to reduced errors and allows for easier research and decision-making. It ensures synchronicity between the consumed items, charges, and contract compliance.

Contract Manager

Gallion is user friendly and easy to navigate through. Attention to billing issues has improved by a lot due to Gallion’s ability to generate email alerts to key players. Gallion is also an excellent resource for information on item usage, giving the end user the capability to review, analyze, and compare pricing information on implants that are entered in the system.

Billing Specialist

Gallion allows the billing team to consistently close all logs within 48 hours after surgery. It streamlines the billers’ workflow, making reconciliation of bill-onlys with the EMR seamless, ensuring data integrity. The intuitive interface allows the biller to send bill onlys to appropriate stakeholders for follow-up. It is without doubt that Gallion has brought such value to the biller's workflow.

Biller

Gallion has improved my ability to communicate with the purchasing agents to quickly rectify my bill sheets, in turn speeding up the billing and payment cycles. Open orders are now typically closed in a few short days, compared to several weeks in the past. The application is simple to use and very user friendly.

Vendor Representative

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Get in touch today.

Gallion